At Instawork, we’re driven by our vision to create economic opportunity for local businesses and skilled hourly professionals in communities around the world. With a growing number of hub cities across the world in the U.S., Canada, India, and beyond, we’re looking for top talent to help rapidly scale our high-tech and high-touch labor marketplace. Our accomplished and dedicated team is passionate about our mission and committed to crafting revolutionary products, all with the backing of our world-class investors, including Benchmark, Spark Capital, Craft Ventures, Greylock Capital, Y Combinator, and more!

* Please note that this role is open for 4 of our office locations - San Francisco, New York, Nashville & Chicago *

We have an immediate opening for a Revenue Operations Associate with a proven track record of success to join our rapidly growing team. Reporting to the Head of Revenue Operations, this role serves as a critical member of the Revenue Operations team and is responsible for building an operations function that will support and accelerate the success of our growing sales and marketing teams. This role requires prior Revenue Operations experience.

What You'll Do:

Build & optimize our tech stack and reporting tools - data systems, excel models, data warehousing
Analyze key business drivers, trends, and operating metrics, translating data into insights and recommendations to sales leadership
Design and build models and dashboards to inform decision-making throughout the revenue organization
Build and improve upon GTM-focused data models within the enterprise data warehouse
Lead segmentation strategy, territory design, quota setting
Support incentive compensation design & process, pipeline management, and sales forecasting
Drive the roadmap for improving operational processes and systems
Build dashboards and reports in Salesforce & Mode to surface business insights
Be the subject matter expert and proven leader on sales performance, processes & systems at Instawork
Maintain forecast model and process (e.g., logos, ACVs, segments) in coordination with sales operations and finance

Who You Are:

3+ years experience in Revenue Operations
Strong data and analytics skills, including fluency in Excel / Google Sheets, SQL (Required), and BI / data visualization tools
Deep experience with Salesforce (Required)
Experience leveraging data and a modern data stack to drive improvements throughout the sales funnel
Strong cross-functional and executive communication skills, including a proven ability to build strong working relationships with business partners such as sales, enablement, marketing and finance
Experience at a high-growth SaaS company supporting GTM functions is a plus
Entrepreneurial self-starter that thrives in a fast-moving environment and are capable of independently seeking information, marshaling resources, and delivering results without waiting for direction
Strategic thinker who is able to zoom out to the big picture while also understanding the nitty gritty of execution, set key business goals and milestones, and then work relentlessly to realize that strategy

For CA based applicants:

The base salary for this position is $140,000 - $180,000
This position is eligible for equity in the form of stock options
This position is eligible for Instawork benefits, including:

A variety of medical, dental, and vision plans with coverage beginning on the date of hire
Flexible paid time off
At least 8 paid company holidays annually
Home office stipend
Phone stipend
Commuter stipend
Supplemental pay on qualified leaves
Employee health savings accounts (HSA) contribution
Flexible spending plans
401K plan
Perkspot - discount program through Lumity

A variety of factors are considered when determining someone’s compensation including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed above.

Instawork Values:

Bias for Action - We are a growing team and an evolving product. We want a team of do’ers to drive the company forward, even if it means making decisions with incomplete information or being wrong.
Act Like an Owner - Treat this company as though it is your own. Execute on the fundamentals, and act creatively to drive growth. Your ability to drive impact in any part of our company is only limited by your courage and conviction, not your job title.
Always Be Learning - We are changing an entire industry. We strive to learn from each other and get better each day, week, and month, so that our team’s learnings can compound and we can all improve, together.
Empathy, Trust, Candor - Empathy for our business partners and professionals means we put ourselves in their shoes. Empathy for our colleagues means we are always upfront and honest with each other, which comes from trust.

About Instawork

Founded in 2016, Instawork is the leading flexible work app for local, hourly professionals. Its digital marketplace connects thousands of businesses and more than five million workers, filling a critical role in local economies. Instawork has been featured on CBS News, the Wall Street Journal, The Washington Post, Associated Press, and more. In 2022, Instawork was ranked among the country’s top 10% of fastest-growing companies by Inc. 5000 and was included in the Forbes Next Billion Dollar Startup list. Instawork was also named the 2022 ACE Award recipient for “Best Innovation” and one of the “Best Business Apps” by Business Insider. Instawork helps businesses in the food & beverage, hospitality, and warehouse/logistics industries fill temporary and permanent job opportunities in more than 25 markets across the U.S. and Canada.

For more information visit www.instawork.com

We value diversity on our team and firmly believe Instawork is stronger when we hire people who make their own unique contributions to our culture. We welcome all applicants and encourage candidates from underrepresented backgrounds to apply.