ABOUT OUR CLIENT:Our client NEOlab, or New England Orthodontic Laboratory, is a family-owned and family-run orthodontics manufacturer serving the Boston area. They are located in Andover, MA and are home to more than 120 employees.Duties and Responsibilities:

Input patient data from doctors' prescriptions for orthodontic models or appliances
Field phone inquiries and operate a multi-line phone system
Make phone calls to doctor's offices to clarify or request missing information
Help with remakes and repairs when needed
Use UPS World Ship
Ability to multitask and cross train when needed in other areas
Follow detailed directions
Problem solve as needed
Learn when to ask for assistance and when to independently make decisions
Work as a team player
Work in a fast-paced manufacturing environment
Work in a stationary position for several hours at a time
Look at a computer screen for several hours at a time

MINIMUM EDUCATION AND WORK EXPERIENCE

Detailed orientated
Great work ethic
Professional phone presentation
Time management skills
Must have a positive attitude and work well with others.