Join 4me, a dynamic and innovative company that is reshaping the landscape of IT Service Management (ITSM). At 4me, we believe in the power of transformation, not just in the solutions we provide to our clients, but also in the careers of our team members. As a leader in the industry, we are on a mission to attract the best talent, those who are driven by curiosity, innovation, and a passion for making a real impact. Our platform is revolutionizing the way organizations manage their service relationships, and we are looking for dedicated individuals who are ready to join us in this journey of transformation.

If you're eager to be part of a forward-thinking company that thrives on community, engaging work, and grit, 4me is the place for you. We don't just offer jobs; we offer transformative career experiences. Our culture is built on empowerment, and we provide the resources and support needed for our team members to excel, innovate, and drive change. Join us at 4me and be part of a team that is shaping the future of ITSM while propelling your own career to new heights.

Mission:4me, Inc. ("4me") is hiring a Senior Software Engineer. The Senior Software Engineer at 4me will be a key contributor to the development of our cutting-edge web application. Leveraging your expertise in Ruby on Rails, you will lead the design, development, and deployment of high-quality software solutions. Your principal focus will be in developing a modern integration platform connecting 4me natively within the service management ecosystem. Reporting to the CTO, your mission will be to drive technical excellence, mentor junior engineers, and collaborate with cross-functional teams to deliver innovative and impactful product features.

scalability, performance, and maintainability.

Responsibilities

Lead the design and development of Ruby on Rails applications, ensuring they are robust, scalable, and maintainable.
Collaborate closely with UI/UX designers and front-end engineers to translate design concepts into functional and user-friendly interfaces.
Write clean, efficient, and well-tested code that adheres to coding standards and best practices.
Mentor and provide technical guidance to junior engineers, promoting their growth and skill development.
Conduct thorough code reviews, providing constructive feedback and ensuring high code quality.
Collaborate with other engineering leads to ensure seamless integration and optimal performance of front-end and back-end systems.
Stay current with industry trends and emerging Ruby on Rails technologies, advocating for their adoption as appropriate.
Troubleshoot and resolve complex technical issues and challenges, collaborating with cross-functional teams.

Distinguishing Characteristics

Extensive experience in Ruby on Rails development, with a strong command of the Ruby language and Rails framework.
Proven track record of designing and implementing complex features and web applications.
Strong expertise in front-end technologies (HTML, CSS, JavaScript) and their integration with back-end systems.
Excellent problem-solving skills and attention to detail, with the ability to find creative solutions to technical challenges.
Leadership qualities and an ability to mentor and guide junior team members.
Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.
Experience with API frameworks such as REST and GraphQL
Experience with Authentication flows such as Oauth and JWT
Experience with database design and optimization, particularly with relational databases.
Experience with ElasticSearch or OpenSearch.
Proficiency in version control systems (git) and continuous integration/delivery practices.
Ability to drive technical discussions, make architectural decisions, and shape technical strategy.
Self-motivated with a demonstrated ability to take ownership and drive results.

Statement of Equal Opportunity

4me is an equal opportunity employer. We're committed to creating an inclusive environment for all our employees, where different backgrounds and perspectives are valued and encouraged - regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or on the basis of any protected group status under any applicable law.