Territory Sales Representative

Benefits - Territory Sales Representative

Free Health Insurance option
Competitive Benefits Package
401(k) with Company Match
Paid Time Off

Job Objective:To establish and maintain long-term customer relationships by servicing assigned accounts and providing outstanding customer service. To reinforce sales management practices to enhance all levels of sales and profit within the branch.

Essential Duties And Responsibilities

Customer Relations

Meet or exceed sales and profit goals established in consultation with branch management
Develop and maintain relationships with assigned customers to include key accounts
Present new products to customers
Ensure follow up with customers on orders and inquiries
Maintain and update customer pricing

Leadership

Ensure customer satisfaction
Promote company capabilities to customers
Promote Marketing promotions and programs to customers
Develop and maintain vendor relations
Explain company policies and procedures (warranty information, collections policy, return goods policy, etc.)
Address and resolve customer complaints in a timely basis
Involved in training other associates and acting as a mentor
Assist in development of Annual Strategic Planner to include the sales budget for customer list
Monitor sales trends and product performance results
Coach outside sales associates on account planning to grow accounts and serve the customer more effectively
Continually enhance sales skills in order to promote a professional image

Knowledge, Skills, And Abilities

Customer service skills
CRM exp preferred (Salesforce or similar)
Sales skills
Capable of analyzing issues and developing solutions
Ability to be creative and innovative
Communication skills
Interpersonal skills
Judgement and decision-making ability
Listening skills
Organization and time management skills

Performance Measurements

Sales and gross profit
Accounts in 90 days column
Credits written in timely manner as indicated in Outside Sales Compensation Plan
Customer feedback
Number of new accounts activated
Sales of strategic products
Inventory management
Order management accuracy
Development and ongoing measurement of sales compared to sales budget

About the Company: RelaDyne, Inc. is the established leader in lubricant sales, distribution, equipment reliability services, and value-added services.Please apply or share with your friends today!