Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences.

Your Role

As an Alterations Manager you are responsible for customer service, associate development and product knowledge. You will develop of the skills of the alterations associates and manage the Tailor Shop in the store. You will work on-site and report to the Senior Operations Manager.

What You'll Do

Ensure alterations customers receive a consistently superior shopping experience and receive high-quality alterations within the stated time frame
Supervise the duties of all alterations associates
Assist alterations department by sewing, steaming, pressing and spot cleaning merchandise as needed
Ensure fitting and sewing are performed to Neiman Marcus standards
Allocate the garments on the work line to the alterations specialists as needed to maintain maximum productivity
Ensure new alterations specialists are trained to Neiman Marcus techniques and standards
Support the education of the consultants and management in garment fit (silhouette training) and proper selection, steaming, pressing, and spot cleaning
Generate alterations revenue by scheduling appointments to meet sales goals
Ensure all alterations policies and procedures are followed, including the Neiman Marcus price lists for all alterations.
Ensure all administrative duties are executed in a timely manner, including the completion and submission of required paperwork

What You Bring

Ability to perform garment fittings in both Mens and Womens Apparel
Understanding of garment construction and fabrication
Knowledge and exposure to Designer apparel
Management experience with sewers/tailors/seamstresses
Sewing ability a plus

Inclusive Benefits

We offer an inclusive and comprehensive range of benefits to our valued associates, including:

Medical, Dental, Vision Benefits
Disability Benefits
Paid Parental Leave, Paid Family Leave, and Adoption Support
Paid Time Off
Retirement Savings Plan (401K) and Life Insurance
Financial Solutions
NMG Associates Core Discount of 30%
Personal and Professional Development Opportunities

For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits

About Neiman Marcus Group

As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.

Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.

Additional Information

Posting Date: Jun 5, 2024
Overtime Status: Exempt
Equal Pay Transparency: Colorado employers shall include the job title, compensation range, benefits description and application means for all internal and external job postings. Please note that the compensation range is a reasonable estimate.
Minimum Pay Range $: 75,000
Maximum Pay Range $: 85,000