Northwest Partners is partnering with a premier client in the mortgage servicing technology industry to hire an experienced full-time Product Manager. You will join an innovative and geographically dispersed team working on a new cloud-native mortgage servicing solution. We are seeking a Senior Product Manager with a modern product mindset and deep industry experience to drive the development of this groundbreaking platform. Your unique combination of business acumen, technical expertise, and visionary thinking will play a key role in transforming the mortgage servicing industry and delivering exceptional experiences to millions of homeowners.

What YOU will do

:Develop and execute product strategies that align with the company’s vision and objectives
.Identify market opportunities, conduct market research, and stay up to date with industry trends to ensure our product meets customer needs
.Gather business needs and translate them into detailed business requirements, guiding engineering and development teams in defining functional and technical requirements
.Play an integral role in designing and documenting business processes for new or updated technology
.Build strong and effective relationships with cross-functional business leaders to establish product strategy
.Lead cross-functional teams throughout the product development process, collaborating with design, engineering, marketing, and other stakeholders to deliver a high-quality product on time and within budget
.Coordinate the product roadmap with the broader product team
.Participate in day-to-day team activities and handle assigned duties
.Collaborate with subject matter experts (SMEs) as needed to craft optimal solutions
.Communicate complex concepts clearly and effectively to both technical and non-technical audiences
.Keep stakeholders informed about project progress, potential risks, and any changes in product direction
.Identify and address customer challenges, delivering impactful solutions that enhance their experiences
.Evaluate and manage feature requests to prioritize product development efforts
.Use your deep domain expertise and strong analytical skills to influence decision-making processes at various levels of the organization, from product prioritization to strategic planning
.Monitor product performance and gather feedback from customers, sales teams, and other sources
.Analyze customer experiences to identify friction points and contribute to creating seamless and effortless interactions
.Demonstrate an expert understanding of the product domain and the ability to identify and solve complex challenges
.Use data-driven insights to make informed decisions and continually improve product performance

.What YOU will bring us

:Bachelor’s Degree in business, computer science, and/or equivalent experience
.10+ years of experience in loan servicing, including any area such as support
.Previous experience managing software products or educational equivalent (e.g., Pragmatic Institute, 280 Group, others)
.3+ years of experience working on an Agile team in SaaS product management
.Excellent oral, written, and presentation skills with the ability to convey technical concepts to non-technical stakeholders clearly
.Strong leadership skills with experience leading cross-functional teams and driving products to completion
.Analytical mindset, comfortable using data to inform decision-making and product improvements
.Willingness to travel occasionally (up to 20%)

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Benefits Inclu

deHealth Insurance, Vision Insurance, Dental Insurance, Short-term Disability, Long-term Disability, Life Insurance, Education Benefits, and mor

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About Northwest Partn

ersNorthwest Partners is an equal opportunity employer. At Northwest Partners we are dedicated to moving at the speed of innovation. We work with clients across the globe to provide exceptional knowledge, talent, and resources. As a trusted partner, we merge the client's vision with our expertise to deliver powerful results. Northwest Partners is known for building and managing elite teams in technology across diverse industries. Our mission is to empower every talent and every client to achieve mo

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