Organization- Miraval Austin Resort and Spa

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. The same is expected on how we treat each other and our colleagues.

At Miraval Austin Resort & Spa, part of the Miraval Brand by Hyatt, we believe our colleagues can thrive in an empowered, supportive, creative and energetic environment. We’re looking for a Human Resources (HR) Coordinator who embodies the Hyatt values and has previous hospitality experience. This entry level HR position works in partnership with the Human Resources team, hotel leaders and hotel colleagues. This HR Coordinator position assists as the gate keeper in the HR department and they are the first impression to our colleagues. The HR Coordinator supports the HR Director, Asst. HRD and HR Manager. The collective HR team works as a team to deliver best in class experiences to all colleagues, provides exceptional service and engages with all colleagues.

Hyatt colleagues work in an environment that demands exceptional performance, yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Our hotels have been open for a few years now and we need an HR Coordinator who is a go-getter, has strong attention to detail, consistent organizational skills, and a can-do service orientated attitude. The HR Coordinator must be flexible and adaptable to the different HR tasks and be ready to help all colleagues, through a service-oriented culture and through a lens of care. This is not your typical career opportunity. This is the Hyatt Touch.

This is an hourly position. (Decisions regarding pay will be based on a number of factors, such as experience and education.).

Responsibilities / Duties: Inspiring a service-oriented culture is one of the most critical roles for this position. At a broad stroke, responsibilities fall into these key areas: (culture, whole person focus, financial / payroll, general people, culture responsibilities, and engagement / retention)

Data entry including, new hires, transfers, compliance certificates, and confidential colleague information.
Tracking certifications & trainings in HR systems. Updates managers as needed on a monthly basis.
Filing electronically in HR system.
Completes Verification of Employment forms and EDD claims.
Department communications, including HR events, trainings, flyers & updating bulletin boards on a weekly basis.
Colleague engagement and retention (assisting to reduce turnover).
Conducting all Orientations & assisting to update information as needed.
Support HR policies and procedures.
Assist with recruitment & staffing needs.
Elevates questions to HR leaders on any Hyatt policies.
Assist to schedule appointments for HR leaders for any colleague & labor relations items.
Knowledgeable in Hyatt Benefits programs, basic Workers’ compensation & Leave of Absence knowledge. Works with our third-party administrators and with HR leaders as needed for questions.
Champion all Hyatt programs, including Hyatt Diversity and Inclusion programs.
Community partner with local Austin businesses and sister hotels.
Cross-trained in all areas of HR including back up in some payroll functions.
Other duties as assigned by HRD.

This list is not all-encompassing and that daily work tasks may and can be altered to meet business needs.

Qualifications

As part of the Hyatt and Miraval family, we offer a complete benefits package including:

Qualifications:
1 year or more of progressive HR experience preferred and / or experience in one or more HR events.
2 years or more of hotel experience required.
Bilingual English / Spanish required.
Preferred Bachelor’s Degree or equivalent hospitality / HR experience.
Service-oriented with professional presentation skills & professional demeanor.
Confidentiality and discretion in all HR matters is required.
Possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service through a lens of care, ability to improve the bottom line, and attention to detail.
Refined clear & concise written and verbal communication.
Must be proficient in Microsoft office, including Word, PowerPoint and intermediate to advanced Excel skills.
Must have excellent organizational, interpersonal & administrative skills.
Strong attention to detail skills required.
Strong proven organizations skills required.
A true desire to satisfy the needs of our internal & external guests in a fast-paced environment.

iAm Days to spend a paid 8 hours experiencing Miraval, twice per year
Up to $1000 in Wellbeing or Tuition Reimbursement for personal and professional growth
Health, dental, and vision benefits after only 30 days of employment! *
Complimentary daily colleague meals
Competitive wages
Generous Paid Time Off program
Retirement Savings Plan with company match*
Employee stock purchase plan
Discounted and FREE Hyatt Hotel nights*
Access to resort facilities (fitness center, spa, and programming)
*Full-Time Colleague Only: Health, dental, and vision benefits, Free Hyatt Hotel nights