At Pinstripes, our Sales Team embodies a commitment to excellence, continuously striving to elevate the Eatertainment experience. With each venue boasting a unique layout, we host an average of 2,000 events annually, accommodating groups ranging from 20 to 1,500 guests. From corporate gatherings to festive occasions like birthdays and weddings, our team excels in curating unforgettable experiences for our guests.

Job Description

The Director of Sales (DOS) at Pinstripes serves as the team coach, motivating and mentoring their team to achieve peak performance in sales. They oversee reports, track team member development, and possess a comprehensive understanding of all sales numbers. The DOS knows when to push the team during challenging periods and celebrates successes. Their primary focus is on generating new business and continually developing team members

Responsibilities:

Lead, mentor, and develop the sales team to excel in event and catering sales
Develop and execute quarterly sales strategies as set by company leadership
Drive new business acquisition and encourage repeat business
Allocate leads, foster referrals, and educate the team on effective conversion techniques
Master and effectively sell all event and catering packages and options
Utilize marketing tools and promotions to generate leads and close deals
Stay informed about market trends, competitors, and community connections
Maintain a guest-centered focus, fostering positive interactions and addressing concerns promptly
Collaborate with venue leaders, including the General Manager and Executive Chef
Ensure accurate sales reporting and budget monitoring
Conduct regular one-on-one conversations, evaluations, and training programs for team growth
Oversee initial sales team training and assist in onboarding new team members
Ensure adherence to standard operating procedures regarding event details, execution, and financials

Requirements:

Minimum 5 years of high-volume sales experience, preferably in hospitality, restaurant, or entertainment venues
Previous Director-level experience of at least 2 years
Strong motivational and leadership skills
Deep knowledge of the local market
Ability to manage multiple projects under pressure with extreme organization and efficiency
Proficiency in Microsoft Word, Excel, and Gmail, with previous CRM usage preferred
Excellent communication and leadership abilities

Perks:

Competitive base salary with uncapped commission structure
Quarterly and annual bonus programs
Opportunities for stock and equity in a growing company
401(k) program and paid health insurance options
Generous personal time off and sick days
Complimentary meals during work days