Staffmark Workforce Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices, and appliances located in Ridgefield Park, NJ.

Operations Manager

Position Summary:

The main function of an operations manager is to ensure that the different departments in the company follow through with the plans and devices he/she makes for the business's success.

Responsibilities:

Direct the activities of the various departments in the company and are concerned with pricing, sales, production, and distribution of the company's products.
Responsible for managing the employees, creating their work schedules, and distributing their duties.
Determine employment requirements as well as interview and hire prospective employees.
An operations manager also trains the newly hired employees.
Manage all the activities that are associated with the production of the products the company offers.
Responsible for managing the performance of the employees such as sales promotions, coordinating with different division leads, planning the layout and design of the store, and setting the prices and credit terms, as well as identifying goods and services to be sold.
Supervise the remodeling of current amenities and represent the company during client meetings and negotiations.
Handle problems in a calm and collected manner, even when under pressure.
Review and create documents and materials to monitor work processes to assess completeness, accuracy, and conformation to standards and specifications.
Perform day-to-day tasks to support business operations of eCommerce Fulfillment and collaboration with teams to ensure processes are being followed.
Evaluate Logistics and Shipping partner's performance and surface exceptions and issues to the correct parties for resolution.
Work with Logistics on filing claims against 3PLs and shipping partners.
Utilize surveys to analyze and drive improvements based on qualitative feedback.
Monitor and take action on exception reporting and understand measurements of KPIs for lead times, shipping time, backorders, and shipping exceptions to track progress towards operational goals for direct eCommerce business.
Support day-to-day business operations of eCommerce reviewing orders and collaborating with teams to prevent back orders and ensure accurate delivery promise messaging client site.
Develop and maintain constructive and cooperative working relationships with all stakeholders.

Requirements:

Bachelor's Degree in business or related field
2-5 years relevant experience in fulfillment and direct-to-consumer eCommerce business operations
Experience with payroll processing and wage attachment
8-10 years of Experience
Experience with eCommerce, Retail, or Consumer Electronics businesses
Verbal and written communication skills, attention to detail, problem-solving, and interpersonal skills.
Ability to navigate the organization to gather information, elicit feedback, and engage other teams for collaboration.
Strong analytical and problem-solving skills.
Excellent communication skills (verbal and written)
Ability to work under pressure and deadlines. In addition, one must be able to manage multiple projects and often competing priorities.
Experience using Microsoft PC software including extensive use of Excel spreadsheets, Word, Access, and SAP business systems, or similar sales order management software applications.

Staffmark talent working with this client receive competitive compensation and a great benefits package including medical, dental, vision, 401K, and Paid Time Off plus more!

The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee.

The range listed is just one component of the total compensation package for our employees. Based on the details of your position, we provide a variety of benefits to our employees, including medical, dental, and vision plans, pre-tax savings plans, pre-tax parking and commuter plans, supplemental health and welfare plans, a retirement savings plan, an employee assistance program, pet insurance, and paid holidays. Other rewards may include short-term incentives and paid time off.

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

About Staffmark

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.