OPERATIONS MANAGER - SECURITY OPERATIONS - ARROW SECURITY NYC REGIONAL OFFICE

New York, NY

Position Summary

As an operative of our company pledge to exceed client expectations, theOperations Managermanages staffing and scheduling of security officers for designated client contract/site location(s). The Account Manager acts as a trusted mentor to the security team and a quality service provider and liaison to our clients, communicating all daily operations activities with an effective and responsive approach.

As a representative of our "We Care" philosophy, the Account Manager aligns with Operations and HR teams to foster best practices in company policies and procedures in adherence to Federal/State regulations and is committed to the respect and

WHY SHOULD YOU CONSIDER WORKING AT ARROW SECURITY?

Wouldn't you like to be part of an organization thatrespectsandvaluesall of its people? Where each person can make a difference and be heard because every person's role in the organization is important? At Arrow Security, wechallengeour people in a beneficial way togrowboth personally and professionally. We strive to offer the best compensation, benefits,flexibilityand unique perks possible while promoting apositive work life balance. At Arrow, we understand how important this is to our people. And our people are important to us.

Here is some of what we offer our valued security staff:

Weekly pay
Internal growth opportunities
Flexible scheduling opportunities
Employee PERKS program, including discounts on everyday purchases with many of our partners

Essential Job Responsibilities

Manages 5,000-6,500 hours of contract hours
Handles scheduling of assigned security staff as congruent with client needs
Trains, mentors and supports uniformed security officers
Liaison with client and coordinate communication of operations, through an effective and responsive approach
Provides exceptional customer service
Effectively manages people and costs while ensuring contract compliance
Drafts and updates security post orders
Drives operational accountability
Other tasks as assigned.

Knowledge/Skills/Abilities Required

Must have 2 years experience in managing security operations or accounts
Have ability to work within a structured environment and follow standards of processes
Works well within a team
Must be flexible in availability to tend to accounts as needed
Ability to work in time-critical situations with firm deadlines
Working knowledge of WinTeam & eHub platforms preferred
Knowledge of Microsoft Office applications
Valid Driver's License preferred
HS Diploma/GED

Founded in 1985, we have perfected our approach to high quality security. As a true Super Regional guarding company, we are large enough to provide our Clients and Officers with the resources, technology and supervision to deliver a superior security program while being nimble enough to react quickly and deliver an exceptional customer and employee experience. "We Care" about our Officers and make sure to take care of the people that take care of our Clients.

Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

If you have a disability that requires an accommodation to complete the application process, please email Arrow Security Human Resources Department atHR resolutions@arrowsecurity.netPlease include your full name, contact information and details about your request in the email.

#ARWADM