Company Description

At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours.

We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With Xplor Pay, we help businesses get paid quickly and securely – without hidden fees. We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate payments.

We are unified by our purpose of helping people to succeed. So, when you become part of our team, you also become part of the personal connection that strengthens the relationship people have with Xplor products.

Job Description

As the Manager of Business Development, you will manage growth of new and existing channel partners, develop and run our partner onboarding process, Develop Partner tracking metrics, and personally manage key partnerships along with the SVP, Business Development.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

Work with the SVP, Bus Dev to execute and iterate on the partnership strategy and goals
Responsible for driving revenue growth targets with the SCM’s and through the Channel Development Rep team.
Identify, target, recruit and onboard key target partners that are identified in the Bus Dev GTM strategy
Manage executive level relationships with Key channel partners
Lead the launch process for new partners, with the end goal of getting the partner to more independently promote FieldEdge
Manage the growth and monetization of existing partners through scalable programs
Work closely with cross-functional teams such as marketing, product, sales, and customer success
Track partner performance against goals and share learnings on how and where to improve
Collaborate and problem-solve at all levels of the partner’s organization and become the connector to different stakeholders

This position has a travel requirement up to 50% during busy seasons.

This position has a base salary range of $100,000 to $112,000 USD.

This position is eligible for a commission plan.

SUPERVISOR RESPONSIBILITY

This position directly supervises the Strategic Channel Managers and has additional responsibility to work closely with the CDR Manager and CDR’s, and is responsible for the direction, coordination, and evaluation of these associates. The associate will carry out supervisory responsibilities in accordance with the organization's policies and applicable law. Such responsibilities will include interviewing, hiring, and training associates; planning, assigning, and directing work; setting goals; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

3+ years developing partnerships in the Home Service Contracting and/or SaaS industry
Proven track record of managing revenue-generating channel relationships
Track record of success in strategic planning, owning sales targets and managing sales forecasts
Strong ability to interact with and effectively influence C-level executives and team members
Ability to understand technical concepts and explain them to audiences of varying technical expertise
Resourceful, creative, and able to find innovative ways to achieve results
Exceptional communication skills and a consultative approach in addressing partner needs
Detail oriented and highly skilled in project management amid complex situations

COMPETENCIES

Managing Change - Guides teams in adjusting priorities and reallocating resources to effect change. Tracks the impact of change on multiple teams/functions, making adjustments as needed. Aligns multiple change initiatives as one unified effort and ensures the integration of plans, resources, and pace.
Business Acumen - I Has a broad understanding of organizational and outside forces that might influence or be affected by decisions. Is aware of people, technology, legal and other resources to achieve outcomes.
Build + Lead Teams - Gives people assignments that will help develop their abilities. Recognizes and reinforces people’s developmental efforts and improvements. Regularly meets with employees to review their development progress. Expresses confidence in others’ ability to be successful. Provides helpful, behaviorally specific feedback to others. Shares information, advice, and suggestions to help others to be more successful; provides effective coaching.
Embracing Diversity - Encourages teams with varied backgrounds to contribute their experiences and views in the organization’s work. Builds consensus in cross-functional collaborations. Promotes collaboration and exchange of ideas between different teams.
Acting with Empathy and Compassion - Offers emotional support and/or tangible assistance to others experiencing difficulties at work or in their personal life. Considers team members’ perspectives and emotions, when making business decisions that may not be popular. Tailors communication to challenging individuals or groups.
Open + Transparent Communication - Recalls others' main points, taking them into account in own communication. Checks own understanding of others' communication (e.g., paraphrases, asks questions). Elicits comments or feedback on what has been said. Maintains continuous, open and consistent communication with others.
Planning + Organizing - Develops back-up plans to handle potential obstacles. Coordinates with others in response to multiple, competing demands to ensure work is completed in a timely manner. Maintains a high level of energy and commitment to juggle multiple tasks and priorities and use available resources to get more done with less; all without losing focus.

PHYSICAL REQUIREMENTS

The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to Stand for Long hours and capability to carry trade show materials and assemble booths
Willingness to travel, extensively at times.
Occasionally may be required to lift and/or move up to 50 lbs.
Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus.
Noise level in the work environment is usually quiet to moderate.

Additional Information

Values and Life at Xplor

Our four core values that guide us from how we hire and recognize our team members to how we interact with our customers day to day:

Make life simple
Build for people
Move with purpose
Create lasting communities

If these values sound like you, and describe people you want to work with, you will thrive at Xplor.

As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.

Some of the perks of working with us:

12 weeks Gender Neutral Paid Parental Leave for both primary and secondary carer
#GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local community
Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program
Access to free mental health support
Flexible working arrangements

Our hub locations provide:

Engagement activities such as field days, monthly company lunches, quarterly events, and department outings
Regularly sanitized environment with protective equipment
Dog Days
Catered lunches plus free snacks and drinks
Ping pong, foosball, basketball and other onsite games

More about us

We're the first global platform combining SaaS with embedded payments, and tools to help businesses grow and succeed. We offer software solutions in fast-growing ‘everyday life’ verticals: Education, Fitness & Wellbeing, Field Services and Personal Services – and a global, cloud-based payments processing platform. Xplor Technologies serves over 106,000 customers that processed over $37 billion in payments, operating across 20 markets in 2023.

Good to know

To be considered for employment, you must be legally authorized to work in the location (country) you're applying for. Xplor does not sponsor visas, either at the time of hire or at any later time.

We kindly ask you to apply through our careers portal or external job boards only. Please don't send your application via email.

To learn more about us and our products, please visit www.xplortechnologies.com/careers.

We also invite you to check out our Candidate FAQs for more information about our recruitment process www.xplortechnologies.com/recruitment-faqs.

EEO and Artificial Intelligence

Please note that we do not exclusively rely on artificial intelligence (AI) when making hiring, promotion or any other employment decisions. We don’t have any AI tools in place that are capable of making these kinds of hiring decisions for us.

Xplor is proud to be an Equal Employment Opportunity employer. We're dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, veteran status and age. Applications are encouraged from all sectors of the community. All Information will be kept confidential according to EEO guidelines.

Xplor is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Xplor will take steps to ensure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us via talent@xplortechnologies.com.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.