Job Description

Responsibilities

Work with DOL leadership to define goals for agency operations and communicate these goals to technology vendors
Develop and manage the short and long-term product roadmap that aligns with the above goals. This includes creating the product vision, lean canvas, and writing and prioritizing epics and user stories
Manage the overall product management milestones and artifacts, including prioritizing backlog, triaging and expediting features and functions while communicating this to the development teams and tracking progress in Jira and other tracking mechanisms.
Ensure successful implementation by prioritizing functionality and feature development, e.g., leading research projects to document and prioritize policy and business needs through a variety of techniques (e.g., analysis of operational data and user interviews) and in coordination with the implementing team/vendor(s)
Ensure DOL digital offerings are aligned with and leverage broader EOTSS and EOED technology capabilities, policies and architectural standards.
Set a vision for how the Salesforce instance will meet DOL's needs now and into the future, keeping abreast of future Salesforce technologies and services that will enable future enhancements to the DOL digital offerings.
Define a strategy to achieve the vision for how technology will be used to support and enable business needs as they change over time, ensuring business needs and technology resources are in alignment.
Become the expert on DOL's software application to drive decision-making, ensuring that all stakeholders are aware of the capabilities and limitations of the software, and options, risks, and costs related to technology changes,
Manage vendor relationships including coordinating with technology vendor(s) to define requirements and use cases that will inform feature development, ongoing enhancements, and break/fix work.
Ensure that use cases, business requirements, and policy demos articulate and/or represent business processes and desired outcomes.
Support administrative and end users in using the software.

Basic Qualifications

A Successful Candidate Will Have

Bachelor's degree
5+ years of professional experience
Demonstrated success in a role with similar responsibilities, for example in IT, in the private sector, or public policy/government (preferred)

Additional Qualifications

Experience managing a software product including end-to-end product development and leading a team.
Experience with managing an application or product in a Salesforce environment or Salesforce administration.
Proven ability in both waterfall and agile product management and technology delivery methods. Understanding of agile milestones and ability to facilitate all aspects of the agile and/or waterfall methods of product management.
Ability to track all deliverables and accountabilities within Jira and other tracking tools.
Strategic thinker, adept at independently surfacing and evaluating problems accurately, even with incomplete information. Can drive progress on resolution with minimal oversight, displaying sound judgment, including measurement of risks and timely escalation.
Ability to build trusted relationships with stakeholders, senior managers, front-line leaders and employees at all levels.
Ability to generate very strong product plans and build buy-in across the team, our government partners, and other contractors.
Ability to define a product objective, and logically reverse engineer the path and communications to achieve the objective.
Experience leading discussions to ascertain the needs of a business or agency and its users, and ability to capture and communicate integrated business and technology requirements using non-technical language.
Excellent written and verbal communication skills for technical, user experience, and project management trade-offs.
Experience with contract management and vendor interaction in delivering large-scale products or web services.

About

About Kyyba:

Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.

At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.

Disclaimer

Kyyba is an Equal Opportunity Employer.

Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.

Rewards

Medical, dental, vision

401k

Term life

Voluntary life and disability insurance

Optional Pre-paid legal plan

Optional Identity theft plan

Optional Medical and dependent FSA

Work-visa sponsorship

Opportunity for advancement

Long-term assignment with opportunity for hire by client

SELECT AWARDS

An INC 5000 company for 10 years
Corp! Michigan Economic Bright Spots
Crain’s Detroit Business Top Staffing Service Companies in Detroit
TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions
Best of MichBusiness winner in HR Wizards & Partnerships
Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest
101 Best & Brightest Companies to Work for in Michigan