Nisum is a leading global digital commerce firm headquartered in California, with services spanning digital strategy and transformation, insights and analytics, blockchain, business agility, and custom software development. Founded in 2000 with the customer-centric motto “Building Success Together®,” Nisum has grown to over 1,800 professionals across the United States, Chile,Colombia, India, Pakistan and Canada. A preferred advisor to leading Fortune 500 brands, Nisum enables clients to achieve direct business growth by building the advanced technology they need to reach end customers in today’s world, with immersive and seamless experiences across digital and physical channels.

What You’ll Do

You directly support the Privacy team at client, and partner closely with teams across the business in your work. Your primary focus will be to develop data views and insights that promote experiential improvements around the processes and customer journeys as they relate to privacy. Working with your peers as well as other stakeholder teams, you will both develop and support the creation of data insights through cross-functional partnerships.
You will also recommend, develop and maintain privacy-focused OKRs and KPIs, as well as build an understanding of the impact of various improvements on an established set of privacy metrics.
Day to day activities will include: automating and structuring manual processes, developing experience-based data stories through ongoing views and dashboards, tracking operational opportunities as surfaced by top driver analysis, and deeper dive/long-term data projects that increase the experiential understanding of specific stakeholders or teams.
In addition, you will be involved in the technical details of the various data systems we build, and will have the opportunity to collaborate with a strong team of engineers, product managers, designers and operations agents to improve targeted experiences through data analysis and data-driven approaches.

What You Know

A minimum of 5+ years of experience in business analytics with an emphasis on operations scalability and optimization; and on developing business facing metrics and solving future business decisions.
A background is building data views and analysis for Privacy initiatives, as well as working knowledge of key KPIs that indicate strong Privacy performance
Expert skills in SQL and expert in at least one programming language for data analysis (Python or R).
Experience with JIRA, particularly building data pipelines that utilize JIRA data and processes.
Demonstrated ability to create and drive data views and analysis for the business, and help teams execute against them
Proven ability to tailor data solutions to business problems to a cross-functional team, with the ability to communicate clearly and effectively on solution versions and features
Positive, solution-oriented mindset; leads by example.
Strong time management and prioritization capabilities.
Absolute ability to maintain confidentiality and objectivity

Education

College degree preferred.

Benefits

In addition to competitive salaries and benefits packages, Nisum US offers its employees some unique and fun extras:
Professional Development - We offer in-house technical training and professional learning programs aimed at developing skills across a broad spectrum of topics such as technology, leadership, role-based training, and process expertise. We also offer an annual stipend for employees to attend external courses in order to maintain professional certifications
Health & Wellness Benefits - We believe that your health and welfare are important, and we strive to ensure that you have affordable options available to you, including some plans that are subsidized for employees and their families by up to 90%. We also have dental and vision plans in the US where Nisum pays 100% of premiums for employees
Additional Benefits - We offer all the other important benefits to keep employees and their families healthy and financially secure, such as 401(k) retirement savings with a company match, pre-tax parking and transit programs, disability insurance, and Basic Life/AD&D, alongside exclusive employee discounts on a wide variety of products and services

Compensation Band

$55-65 per hour

Nisum is an Equal Opportunity Employer and we are proud of our ongoing efforts to foster diversity and inclusion in the workplace.