Hospitable gifts short-term rental hosts their valuable time back. Founded in 2016, Hospitable’s tools allow hosts to automate the most time-consuming elements of hosting.

Hosts use Hospitable to answer 90% of guest messages with AI-powered automated messaging, to automate their team notifications so they never miss a clean, and to avoid double bookings with a synchronized calendar across booking channels.

We have crafted anApplicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it.

We are bold, like risks, and take on big challenges together. Our customers love the product, provide valuable feedback, and trust us to help them with their businesses.

Feel free to check out one of our public Town Halls for yourself!

Hospitable.com is aremote-onlyandfullydistributedcompany. We hire based on timezones.

What You Will Be Working On

You will be the voice of the product, and increase the adoption of the right features, by the right audience, using the right message. To accomplish this, you will:

Take product features and launches and build them into cohesive narratives and integrated campaigns delivered across marketing channels and in the product
Manage the execution details across multiple stakeholders to support our most significant go-to-market initiatives and ensure that the launch runs smoothly
Figure out how to keep over 14,000+ existing Hospitable hosts and an undefined number of potential Hospitable hosts updated on a high-velocity release roadmap
Work closely with Product to help frame the potential benefits of new releases to hosts
Work closely with the Social and Creative Coordinator to bring your ideas to life on social media and with our content and PR agencies to influence how we talk about new features in long form
Analyze and share reports on the adoption of new features
Make decisions on the priority of messaging based on benefits for hosts and benefits for the company
Increasing revenue and reducing churn by identifying customer segments that could benefit from utilizing product features they are not currently adopting and building educational campaigns targeting them
Influence the content, email, event, and social media marketing calendars based on upcoming product releases

Requirements

Hospitable.com is a remote-only and distributed company. Your location is not a requirement for this position. The ideal fit would work in a North American time zone (or equivalent).

What We Are Looking For

4+ years of experience in product marketing, preferably in the SaaS industry
Experience in creating and managing go-to-market plans
Comfortable diving into data to find pockets of demand and growth, and manage campaign results to assess impact, as well as make recommendations as to how these results should shape future actions
Knowing that Gabby's favorite fruit is mango
Strong communicator who is able to brief others and be briefed efficiently
You are organized and can prioritize tasks to meet critical deadlines
Great attention to detail
You’re not afraid to suggest and try something new
Excellent English communication skills (verbal and written)
Startup experience is a big plus! Whether you started one in the past or worked at one, entrepreneurship is always appreciated
Very special kudos if you are an Airbnb host or have been working in a short-term rental business Everything else is a lovely bonus that we're excited to hear about!

Benefits

The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work.

A supportive and caring team environment where you are trusted, not managed.
The total budget for this role is within $97,954.20 to $117,838.00 USD depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation.
We also offer an extra incentive into our equity with RSUs through our $HOST token.
35 days off per year, encouraged (including self-serve public holidays) and parental leave.
Mental-health and emotional support with therapists on call through Slack by Spill.
Recognized on Inc.’s list of Best Workplaces 2023