Job Description:

Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.

Rakuten Int’l is looking for a sharp, driven, and multi-tasking Executive Assistant to support multiple executives. This is a great opportunity for an experienced and enthusiastic candidate to work and grow in an innovative, fun, and hi-tech environment. The role will be based in our San Mateo office.

Responsibilities:

Communicate with all levels of internal and external contacts and ensure prompt responses
Manage and maintain a busy calendar, and respond to meeting requests that require frequent re-prioritization
Coordinate both international and domestic travel
Assist with preparing documents and meeting materials; occasional research
Assist team with meeting deadlines and having all information to help executives make decisions
Handle multiple tasks at the same time and have the ability to change direction quickly and often without having all the details
Anticipate executives’ needs
Assist with high-level projects as needed
Manage and maintain 2 Executives calendars, scheduling appointments and arranging meetings with both internal staff and external clients
Provide daytoday proactive and reactive administrative support
Prepare and edit correspondence, communications, presentations and other documents
Liaise with internal staff at all levels, interact with external clients
Arrange, coordinate, book and input into calendar all travel arrangements
Follow up and track key deliverables due from leadership team and staff
Reconcile and submit expense reports and monthly credit card transactions
Facilitate, organize and manage collection of data and key information
Manage confidential information while providing organizational professionalism and support
Attend and record minutes of meetings; transcribe and distribute minutes.
Assist in the preparation of regularly scheduled reports

Required Skills & Experience:

Minimum 4-7 years of progressively responsible experience as an admistrative or executive assistant.
Bachelor's degree preferred
Must be proficient in Microsoft Office Suite and possess a general techie proficiency
International & domestic travel arrangements and scheduling experience
Exceptional written, verbal, and interpersonal communication skills
Strong organizational skills that reflects the ability to prioritize, plan ahead, and perform multiple tasks seamlessly
Creative and resourceful in solving issues and improving processes
Proven ability to handle situations independently
Able to work successfully in a highly international, cross functional team environment -- being comfortable and familiar working with different cultures and time zones is essential.
Attention to detail, the ability to meet tight deadlines, efficient organizational skills, and the ability to switch gears at a moment's notice
A terrific work ethic accompanied by a get-it-done attitude
Experience supporting more than one leader with different personalities and comfortable approaching each team member differently to best fit their working style.
Comfortable supporting executive(s) remotely/based out of another office location
Ideal candidate will have experience working in a global corporate environment

Five Principles for Success

Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, Always Advance- Only be satisfied with complete success - Kaizen

Passionately Professional- Take an uncompromising approach to your work and be determined to be the best

Hypothesize - Practice - Validate – Shikumika- Use the Rakuten Cycle to succeed in unknown territory

Maximize Customer Satisfaction- The greatest satisfaction for our teams is seeing their customers smile

Speed!! Speed!! Speed!!- Always be conscious of time - take charge, set clear goals, and engage your team

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.

USD $99,306.00 - $171,612.00 annually