Job Description

Manager III

Serve as subject matter expert, under unit manager, performing managerial and complex accounting and auditing work, in accordance with generally accepted principles (GAAP) and within state/federal statutes and agency standards overseeing all operations, activities, and output of Cash Receipts – a branch within Revenue Management Unit that records, deposits, reports and reconciles revenue collected by the agency.

Work involves maintaining accounting processes and procedures for receipting, controlling, recording and reporting transactions efficiently and accurately. Ensures deadlines are met. Interacts with customers for problem resolution. Actively participate in production of detailed and consolidated financial reports. Requires working knowledge of Uniform Statewide Accounting System (USAS) and Centralized Accounting and Payroll/Personnel System (CAPPS), as work involves coordinating information systems to meet needs. Makes recommendations for improvements.

Supervise positions, ranging from Accountant III to V, who perform advanced accounting and financial duties. Set staff priorities to ensure tasks are performed, reconciled and audited within approved guidelines. Monitor assignments and branch work products. Work a regular and predictable schedule with the ability to telework.

Essential Job Functions

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

EJF 1 (30%) – Branch Management: Foster a positive environment while providing leadership and technical guidance, serving as subject matter expert, in managing, supervising and monitoring day-to-day activities to produce accurate, effective and efficient operations in branch. Ensure deadlines are met. Maintain proactive role with auditors and programs. Serves as a working manager filling in and performing branch tasks as needed. Research and resolve issues; elevating as needed to unit manager in writing.

EJF 2 (20%) – Staff Management: Develop and approve schedules and leave. Conduct regular meetings with staff to convey information, training, discuss problems and resolutions. Recommend staff development. Ensure 100% of direct reports have a current position description and receive a performance evaluation once a year. Ensure staff are trained for the position they are in and for next level up within 9 months of hire and current on all required training. Addressing conduct and performance issues as needed.

EJF 3 (15%) – Reporting: Timely submission of required reports.

EJF 4 (10%) – Compliance and Accuracy: Review and remain current on applicable rules, statutes, and policies. Interpret and communicate changes to staff and management. Ensure policies and procedures are documented, written in compliance of applicable rules, followed, and reviewed annually for updating. Establish measurement tools for compliance. Ensure measures are in place and work performed is audited for accuracy.

EJF 5 (10%) – Customer Service: Manager and branch staff respond in a friendly, courteous and timely manner to research requests and inquiries. Address customer feedback appropriately while maintaining professional demeanor with co-workers, internal and external customers. Provide technical and consultative services and asistance to programs. Conduct agency training. Function as liaison and provide technical guidance with other agencies and entities.

EJF 6 (5%) – Sensitive Data: Maintain a working knowledge of federal, state, enterprise, agency and unit policies, processes and procedures, as well as related enterprise training, for privacy requirements when handling data falling into any of the following categories: HIPAA-Health Insurance Portability and Accountability Act, PHI-Protected Health Information, PII-Personally Identifiable Information, and SPI-Sensitive Personal Information.

EJF 7 (5%)– Goal: Establish and complete an important goal annually for branch focusing on delivery of service, quality improvement or to minimize duplicative efforts for same or similar information. Implement measurement tools for achieving goals and objectives.

EJF 8 (5%) – Miscellaneous Duties: Performs other duties as assigned. Leads and/or participates in workgroups; representing the unit and division in workgroups. Serve as back up to unit manager. Keep COOP plans up to date. Maintain critical branch functions throughout a crisis. Actively participate and/or serve in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Develop other staff to participate in an external disaster.

Knowledge Skills Abilities

Knowledge of generally accepted accounting principles and procedures

Knowledge of and ability to comply with policies regarding cash handling and deposit processes

Working knowledge of USAS and CAPPS 9.2

Knowledge of Federal and State laws affecting revenue collection for agency services

Skill in personnel management and supervision, including interviewing and selection

Skill in interpreting and applying policies and procedures

Skill in using automated accounting systems, spreadsheets, and electronic mail

Skill in reconciliation process

Skill in implementing complex reporting specification

Abililty to manage branch activities

Ability to problem solve; identify a problem, analyze all relevant concerns, identify possible solutions, and reach a logical conclusion

Ability to exercise good judgment in evaluating situations and making recommendations

Ability to work swiftly and accurately under pressure to complete tasks with minimal supervision

Ability to apply policies and procedures to new situations

Ability to work within procedural guidelines, yet make individual judgments when necessary

Ability to communicate in an effective, tactful, and diplomatic manner both verbally and written

Ability to present facts and instructions; understand and follow instructions

Ability to train and provide leadership and direction to staff

Ability to function effectively with interruptions in work

Ability to get along with a diverse group of employees and maintain effective relations with others

Ability to organize workload, set priorities and meet deadlines

Ability to maintain confidentiality

Ability to manage multiple assignments with competing deadlines or priorities

Ability to create and maintain a positive and efficient work environment

Ability to develop long-range plans for complicated revenue programs, measuring progress and evaluate performance to achieve goals

Registration Or Licensure Requirements

Initial Selection Criteria:

Preferred: Graduation from an accredited four-year college or university with major course work in accounting, finance, business or a related field. Experience and education may be substituted for one another. Experience with automated accounting systems USAS and CAPPS FIN, Experience working with excel spreadsheets. Experience monitoring ITV's, DAFRs, 709 funds and assigning RTI numbers. Experience in managing others.

Required:3 years longevity in past positions.

Additional Information

Flexibility in work hours, including overtime and/or extended hours and weekends may be required for this position.

MOS Code

111X, CMO10, 8991, 0203, 8U000. 16GX

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

I-9 Form - Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS