Link Logistics Real Estate (“Link”) is a leading operator of last-mile logistics real estate. Established by Blackstone in 2019, the company connects consumption, technology, and the supply chain across its portfolio, which spans more than half a billion square feet. With more than 5 percent of U.S. GDP flowing through our spaces, we leverage our scale, proprietary data and insights, and foundational focus on sustainability to drive success for our customers’ businesses and deliver value for our stakeholders. Link Logistics strives to be the most equitable and inclusive industrial real estate company in the business. We put our people, customers, and communities first and find ways to make a conscious, positive impact where we live and work, prioritizing diversity, equity and inclusion (DEI) across our workforce to deliver an optimal employee experience. Every day, we work to reinvent and lead our industry forward by thinking bigger and challenging the status quo.

Because we believe that good business must be synonymous with doing good, strong environmental, social and governance practices are foundational to our identity as a firm. These practices include setting ambitious goals to combat climate change, partnering with local nonprofits, and prioritizing internal diversity, equity, and inclusion efforts. We seek to use our position, ideas, and influence to drive progress in our industry and the wider world. At Link, we give our customers space to grow—and we give people space to grow, too.

Link Logistics is looking for an experiencedPrincipal Business Analystto work on product development, system implementation, and platform operations projects. The business analyst will be the primary liaison between business teams and the technology development and operations teams. The role is responsible for defining new product features, SaaS platform configurations and customization, and multi-system integration requirements and specifications. The business analyst will also have secondary responsibility as part of the product management teams providing input and ideas for short- and long-term product roadmaps.

RESPONSIBILITIES:

Analysis and Solution Definition

Collaboratively define and document functional and technical requirements and specifications, business processes, workflows, and reporting outputs
Lead design and review sessions with technical and business staffs, including all levels of management
Quickly understands the business issues and data challenges of a wide range of operational systems
Elicit requirements using requirements workshops, focus groups, interviews, surveys, document analysis, etc.
Critically evaluate information gathered from multiple sources and distinguish user requests from the underlying true needs
Identify gaps in business requirements and document those issues
Define and document detailed integration using a variety of data exchange patterns for both point to point and middleware integrations
Participate in business-led change management processes
Deliver high-quality projects on time and on budget

QA/Testing

Develop and execute functional test plans with business subject matter experts
Develop user acceptance test (UAT) plans and tools, and manage the UAT process
Ensure test results are identified, documented, tracked, reported, and resolved in a timely manner
Communicate technical and process changes to development team

Project Execution

Assist in management of project deadlines and schedules
Communicate and apply project standards
Manage resources in accordance with project schedule
Consistently deliver high-quality services
Develop training, reference guides, and product support materials

Product Management

Maintain thorough knowledge of customer segments and customer needs
Maintain thorough understanding of product features and functionality
Coordinate customer input and feedback activities, including steering committees, user groups, and ongoing communication

QUALIFICATIONS:

Bachelor’s degree
Six Sigma certification or exposure preferred
7-10 years of relevant experience
Experience in managing simultaneous complex tasks from inception to successful completion
Experience in real estate Industry
Strong analytical and problem-solving skills required, including an understanding of how to interpret customer requests and translate them into application and operational requirements
Familiarity with real estate technology, business intelligence platforms, data warehouse technology, enterprise integration architecture, and analytical reporting tools and concepts
Relationship management and communications
Excellent attention to detail
Self-motivated, able to set priorities and work autonomously
Customer service focus
Strong technical skills with the ability to learn new applications quickly
Knowledge of real estate industry

EEO Statement

The Company is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email People@linklogistics.com.