Location: 2-3x/week hybrid in Louisville, Colorado

The Senior Product Manager is responsible for leading product strategy, vision, roadmap, and pricing for their product line(s). This individual will ensure products delivered meet market needs and generate a positive ROI for GHX. This role will be reporting to the Executive Director of Software Engineering and will regularly engage with cross-functional leaders.

Success in this role will be defined byKey Performance Indicators (KPIs):Escalation reduction and increased Requirement Accuracy, Predictive outcomes with Integration Implementations, Training Impact & Client Satisfaction and ERP Effectiveness.

Key Responsibilities

Expectation Management: Client and Internal Expectations, Risk Management & Escalation Management.
ERP Research, Innovation and Training: Market Research, Solution Design, Training to design and deliver educational programs & provide ongoing support to clients and implementation.
Influencing Product Roadmaps: Feedback Integration, Strategic Input & Continuous Improvement.
Lead sales, product owners, and engineering team members to develop top-quality products by serving as a leader between customers/sales and engineering
Conduct research to identify customer needs and market gaps influencing our business and our customers
Analyze the competition, and market trends, then define and execute on strategies to be the market leader
Define, drive, and communicate product roadmaps aligned with the corporate strategy, as well as new and existing capabilities
Partner closely with engineering to prioritize work to be done based on market demands and maximizing benefit to the business
Lead the development of value propositions and sales tools to be used by the sales team
Work closely with marketing and brand on external messaging and naming for product
Lead cross-functional rollout and go-to-market of products and new feature sets
Train all customer-facing employees on product details, value proposition, and sales techniques
Serve as the technical expert on your product while working directly with customers (jointly with sales) both to assist sales in closing deals and to ensure a positive customer experience
Work with sales and finance to accurately build business cases to forecast and monitor the success of products, and use these measures to drive product strategy
Set and regularly evaluate product pricing using best-in-class pricing strategies
Effectively negotiate for your product through any internal prioritization processes
Ensure legal requirements are met, and any risks are mitigated through collaboration with legal

KEY DUTIES

Ability to travel 25-50%

KEY COMPETENCIES

Superior communication skills along with the ability to effectively collaborate with cross functional teams
Superior cross-functional skills across customers, sales, marketing, operations, development and suppliers
Ability to work independently with a high degree of organization and attention to detail

Required Education, Certifications, And Experience

Bachelors or higher in Business, Computer Science, Engineering, or Information Technology.
Minimum of 2 (preferred 4+) years of experience supporting or mentoring small to mid-size teams.
Minimum of 8 (preferred 10+) years of experience in customer facing or customer implementations roles, with a proven track record of successfully launching and managing enterprise software products/platforms.
Deep understanding of enterprise integration technologies, including APIs, microservices, ETL, and data integration tools.
Strong leadership and team management skills, with the ability to inspire and motivate cross-functional teams to achieve common goals.
Excellent strategic thinking, problem-solving, and decision-making skills, with the ability to prioritize competing demands and drive results.
Exceptional communication and interpersonal skills, with the ability to effectively interact with customers, executives, and team members at all levels.

Estimated salary range: $122,000 - $163,000

The base salary range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: https://www.ghx.com/about/careers/

GHX: It's the way you do business in healthcare

Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.

GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.

It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe, Illinois, Florida, and Nebraska.

Disclaimer

Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.

GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.