Brief Description

The Business Analyst will work effectively with team members in delivering telecommunications business support for Centers for Medicare and Medicaid. The Business Analyst should have a working knowledge of Federal Telecommunications Service Delivery, Vendor processes as well as the ability to track and audit all orders from start to bill. They will support a program delivering telecommunications management, direction, administration, reporting, and quality assurance to the CMS COR and telecom team. The Business Analyst works closely with project leads and client in the execution of tasks defined in a performance work statement.

Position Responsibilities

Interact with the team and client to identify business needs, as well as project scope and requirements
Monitor and review all client order details for COR approval to service delivery and billing
Monitor order delays and escalate to the COR for dispute reporting
Manage document records and CMS Box repository
Proactively manage actions, issues and risks to ensure project success
Produce and deliver detailed status reports and briefings, along with periodic presentations
Coordinate and monitor timely and effective completion of actions
Identify and track missed vendor SLAs
Report SLA errors to team in support of EIS dispute actions
Communicate process and quality improvement ideas
Participate in weekly and monthly client and client vendor operational meetings
Review deliverables for accuracy in content, grammar and formatting, while ensuring compliance to CMS quality specifications
Collaborate and interface with project stakeholders, including business leaders, staff, vendors and service partners

Requirements

Success delivering large transformation programs
Proficiency with Microsoft Project required
Proficiency with Microsoft PowerPoint required
Ability to track and report performance to plan
Proven ability to write clear and concise documentation
Proven ability to edit (QC) deliverables
Experience In client-facing roles desired
Experience using Agile methodologies a plus
Familiarity with organizational change management principles a plus

Qualifications

Bachelor’s degree desired and or experience in Telecommunications
14 years of experience, preferably in a telecommunications environment supporting Federal Agencies
Lean Six Sigma experience [desired]
Experience working in Government agency [desired]

Why Join Sierra7?

Sierra7 is a Small Disabled Veteran Owned Business. We were founded in 2009 with the mission of "Serving those who Serve". We recently received the DAV (Disabled American Veteran) award. Also, Sierra7 is ranked No. 457 out of 5,000 fastest growing private companies in America by Inc. Apply today and help us with our mission of "Serving those who Serve".

Benefits

Medical/Dental/Vision

FSA (Flexible Spending Account)

HSA (Health Savings Account)

Life Insurance, Voluntary Life Insurance, Voluntary Short- and Long-Term Disability

Additional Supplemental Medical Benefits

Critical Care, Hospital Indemnity, Legal Plan, Pet Insurance, Accident
401K
Legal Assistance
Financial Wellness
Paid Time Off (PTO)
Federal Holidays
Education Reimbursement
LinkedIn Learning Employee
Referral Program

Summary

This posting is for prospective candidates only. Unsolicited third-party resume submissions will be considered property of Sierra7, Inc. and will not be acknowledged or returned.

We will never send communications through any other domain, including @sierra7careers.com, @gmail.com or @yahoo.com. ALL communications will come from a @sierra7.com domain. We will never request payment from you, nor will we send payment to you, prior to your start date. If you have been asked to send or receive any payment, or if you have any doubt about whether you have been contacted by a Sierra7 employee, please contact us at Talent.Acquisition@sierra7.com

Disclaimer

This salary range of $60,000.00 - $70,000.00 represents a general guideline; however, Sierra7 considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Sierra7 will not provide sponsorship for employment-based immigration benefits for this position. To be considered for this position all candidates must be a US Citizen. This position is not a C2C opportunity.

Sierra7 is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Equal Opportunity Employer Veterans Disabled