🏹 Company Overview:

At Arch, we’re on a mission to shape a future where every home in the U.S. is powered sustainably. We build the software that drives the adoption of heat pumps, enabling a society powered by clean energy. As a climate tech startup, our dedicated team of seven is committed to making this vision a reality. We are backed by leading investors, including Coatue, Floodgate, Gigascale, ReGen, MCJ, and the founders of Aurora Solar. Now, we’re searching for an Operations Lead / Chief of Staff—a dynamic individual with a passion for the environment and a proven track record in early-stage startups.

Ready to make an impact? Apply via link below !

🎒 Position Overview:

We are seeking an Operations Lead / Chief of Staff to take a central role in our team. In this high-impact role, you’ll work closely with our founders to drive our mission forward by spearheading key initiatives across operations, business development, sales, customer success, marketing, and fundraising. This role offers a unique opportunity to grow into a leadership position, shaping the future of our company based on your performance.

We are looking for someone with a strong ownership mindset and a deep passion for technology and environmental sustainability. This is an in-person role, requiring 3-4 days per week in our San Francisco office (Shack15 or WeWork), where you’ll be at the heart of our efforts to revolutionize the climate tech industry through close collaboration and innovation.

🏃 Key Responsibilities:

Strategic Leadership:Work closely with the CEO to conceptualize, develop, and execute strategic initiatives that align with our mission.
Cross-functional Operations:Lead and execute initiatives across operations, business development, sales, customer success, and marketing, ensuring seamless execution and completion of every critical task.
Ownership & Problem-Solving:Take extreme ownership of challenges, driving solutions independently and collaboratively while navigating ambiguity and complexity.
Customer Engagement:Actively engage with customers to gather feedback, synthesizing their needs and shaping our product and company direction.
Talent Acquisition & Team Building:Play a critical role in sourcing, hiring, and onboarding top talent, creating a high-performing team.

📚 Qualifications & Experience

Startup Experience:Minimum of 5 years of combined experience in early-stage startups (among the first ten team members) and strategy consulting, product management, or finance. Experience in early-stage startups is crucial.
Operational Excellence:Demonstrated ability to execute any task across all business areas and work closely with engineering and design teams to strategically guide product development.
Customer-Centric Approach:Proven experience in finding and engaging directly with potential customers, with a willingness to travel frequently (1-2 times per month).
Complex Problem Solving & Strategic Execution:Proven ability to tackle complex challenges, devise solutions, and execute end-to-end.
Adaptability & Innovation:Adaptable in dynamic environments, with a track record of refining approaches as new information emerges.

🧑‍🤝‍🧑 Who you’ll work with

Philipp (Co-Founder & CEO) - Hi there 👋 I am Phil. I grew up on a small strawberry farm in Bavaria, Germany. I am a sports enthusiast and usually go for hikes on weekends. I am eager to learn more about meditation and bio hacking. Before founding Arch, I graduated from Stanford with an MBA and a Master’s in Environmental Science, built large scale solar power plants (180+ employees) around the world and worked at McKinsey as a management consultant, helping software companies to exceed their growth goals. During my time in solar installation, I realized that I want to dedicate my career to work on things that matter. Ask me about: Favorite cafes and brunch spots in SF.
Sacha (Co-Founder & CTO) - Originally from Belgium, I fell in love with Australia before coming to San Francisco.. I taught myself programming very early. I hold a double M.Sc. in Engineering and Management. I love the intersection between engineering, design and strategy which naturally drew me towards holding “product” roles. I built a few companies – some complete misses (like a Tinder before Tinder while at Uni), some more successful (40+ employees, fast growth, ex-YC). I felt a strong urge to act on Climate while witnessing the devastating fire seasons in AU and CA. This led me to building an AI for first responders to identify zones of ignition within a few minutes to extinguish them ASAP.