Job Details

Description

They will achieve the resort's financial objectives for group and private events through department planning and direct sales efforts.
Direct the workflow of assigned markets to reach departmental and hotel performance goals.
Works collaboratively with the sales team to ensure sales efforts are coordinated and not duplicated.
Provide sales leadership and insight on the RFP process representing a holistic view of the needs of the hotel.
Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include but are not limited to sales calls, entertainment, FAM trips, tradeshows etc.
Develop relationships within the travel community to strengthen and expand the customer base for sales opportunities.
Manages and develops relationships with key internal and external stakeholders.
Conduct business performance evaluations, resolve problems, provide open communication, and recommend discipline when appropriate.
Ensure company performance standards are met.
Organize and/or lead scheduled Sales Department and related meetings.
Direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to; the annual and monthly forecast, sales tactical planning, Lead management system, booking PACE reporting, STR report analysis and submitting weekly activity tracking with commentary.
Coordinate ongoing research of the travel industry to detect market trends and related information for the development of new direct sales strategies. Make reasonable recommendations to improve potential from existing and emerging markets.
Establish themselves as subject matter experts; serve the property by understanding the Market, business issues, and concerns to offer better business solutions to the operation.
Represent Lake Austin Spa Resort to the group travel markets to increase market penetration and exceed revenue targets.
Develop and conduct persuasive verbal sales presentations to prospective clients.
Meet with and entertain clients, some of which will require travel.
Establish themselves as a Lake Austin Spa Resort ambassador; serve the customers by understanding their business, business issues, and concerns to offer better business solutions.
Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
Provides excellent customer service consistent with the daily service of the company.
Communicate verbally and in writing to provide clear directions to the staff.
Works collaboratively with the Marketing team to promote initiatives.
Initiate the preparation of a computerized annual Sales and marketing Plan and execute the plans as outlined, critically examining and adjusting as deemed necessary by current market conditions.
Comply with attendance rules and be available to work regularly.
Perform any other job-related duties as assigned

Skills/Knowledge Required

Highly motivated individual who can work independently.
Ability to handle confidential information discretely and in the proper manner.
Self-starter and possess excellent presentation skills.
Proven track record of successful sales history

Qualification Standards

Education:4-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management or related major preferred

Experience3-5 years sales director experience selling a luxury hotel.

Grooming:All colleagues must maintain a professional, neat, and well-groomed appearance (specific standards will be provided).

Travel Requirements:This Sales Director position has a requirement for business travel.

This posting does not state or imply that these are the only duties to be performed by the colleague occupying this position. Colleagues will be required to perform any other job-related duties assigned by their supervisor.

About Lake Austin Spa Resort

Nestled along the shores of scenic Lake Austin in the beautiful Texas Hill Country, Lake Austin Spa Resort offers guests the sanctuary of an award-winning spa and the warmth of a best friend's lake house.

Lake Austin Spa Resort offers all-inclusive vacation packages, which include accommodations in one of 40 charming lakeside guest cottages across 12 landscaped grounds, three gourmet meals daily, indoor and outdoor fitness activities and classes, and a selection of more than 100 spa and body treatments in the 25,000-square foot spa.

What makes Lake Austin Spa Resort an incredible, rewarding place to work? It's the talented team, community, tranquil surroundings, and, most importantly, the ability to care for and provide exceptional service to our guests.

What We Believe (our Ethos)

Shared accountability
Humility and kindness
Creative problem solving
Collaboration & community
Do well and do good

Benefits

Complimentary, Wellness Classes
Growth Opportunities
Community Atmosphere
Employee Discounts
Employee Recognition
Health, Dental, Vision & 401k

We are located on S. Quinlan Park Rd, approximately 10 minutes into the Steiner Ranch neighborhood.

Lake Austin Spa Resort is an EOE/M/F/D/V and eVerify Employer.