Retail Banking Center Distribution Strategy and Analytics Manager

The Retail Distribution Strategy and Performance Manager is responsible for the development, maintenance, and analysis of national Retail banking center distribution planning. This includes leveraging data and model outputs to propose banking center expansion, relocation, consolidation, renovation, and closure activity which considers factors such as business opportunity, community impact, and compliance with enterprise policies and applicable Federal and State laws and regulations. Other significant responsibilities include data/financial evaluation and recommendation, prioritization/allocation of financial spend, budget management, financial modeling, lease renewal management, geospatial analytics, designing complex solutions, reporting, presentations, and consultation.

This is a critical role requiring business acumen, analytical mindset, and an understanding of the banking center's role in an integrated channel customer experience. Strong communication and leadership abilities are required as the individual will collaborate closely with cross-functional Retail, Corporate Real Estate, Marketing, Risk, and Operations teams to develop and deploy recommendations.

Position Responsibilities:

Retail Distribution Strategy and Governance

Analyze existing national banking center footprint of approximately 400 locations, identifying opportunities to optimize business performance and customer experience.
Recommend potential banking center expansion, relocation, consolidation, and closure in coordination with ATM/ITM placement and digital/phone capabilities.
Evaluate associated community impact, collaborating with Corporate Compliance and The Office/External Affairs to assess the potential impact of the closure, opening, and relocation.
Develop executive presentations clearly expressing the proposed strategic direction and justification, including associated benchmarks and metrics.
Develop action plan(s) as needed to ensure compliance with regulatory requirements.
Help to secure financial investment to support banking center actions through special projects and financial planning.
Assess emerging opportunities and needs and propose changes to the plan of record for prioritization.

Retail Distribution Strategy Deployment

Oversee the execution of banking center actions to ensure alignment with strategic direction, escalating potential risks as appropriate.
Provide executive updates on progress, outcomes, and potential obstacles.
Work with BI&R, sales enablement, product, and marketing teams to align deployment in coordination with sales insights with product development and marketing strategies.

Banking Center Network Optimization

Monitor sales team performance against set targets and objectives, providing regular feedback and actionable insights to enhance performance.
Utilize data analysis to provide insights and recommendations to optimize sales strategies and achieve Retail business objectives.
Identify areas of potential growth and customer segments to drive revenue growth.
Identify development needs based on performance analysis.
Conduct market research and analysis to identify potential opportunities and risks.
Identify opportunities to enhance the analysis and process for evaluating the Retail banking center network.

Banking Center Distribution Model Ownership

Assist with model documentation and validation activities.
Conduct regular model monitoring and maintenance.
Vendor oversight, including contract management.
Business validation of model inputs.
Recommend and oversee implementation of continued model enhancements.

Job Specific Knowledge/Skills

Analytical and results-oriented individual with a passion for leveraging data to drive business outcomes.
Demonstrated curiosity to interrogate data and detail-oriented focus to ensure proposed strategies are clearly presented.
Critical Thinking/Problem Solving/Analysis Skills.
Communication Skills -- presents ideas and insights in a clear and concise manner, even with highly technical subject matter.
Ability to efficiently analyze, prepare documents and reports.
Ability to communicate effectively in both oral and written form.
Ability to work successfully as a member of a team and independently.
Ability to communicate technical pieces to non-technical people.

About Comerica

We know that our employees are critical to our overall success. We are dedicated to investing in their future to maintain long-term relationships for lasting commitments. One of the ways we do this is to offer a comprehensive package of compensation and benefits programs which are regularly reviewed to maintain them at competitive levels. Your salary will be commensurate with your work experience.

Upon offer, Comerica conducts a comprehensive background and fingerprint check.

NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.

Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned by the Business Bank, the Retail Bank, and Wealth Management. Comerica's more than 9,000 colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.

Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.

This position is not eligible for sponsorship. Must have indefinite employment authorization.>