The Business Systems Analyst works with other IT team members, project managers, business leaders, consultants, and end users in coordinating and developing solutions within the organization’s business systems in a manufacturing environment. The ideal candidate will be comfortable working with all levels of the business and adept at converting user requirements into deliverable business system solutions.

HCEW Management Services, LLC provides administrative support services to Utility Trailer Manufacturing Company, LLC (“UTMC”), HCEW-MS, and affiliated entities. UTMC, a family-owned 110-year-old company, is the long-term industry leader in refrigerated semi-trailers and North America’s fourth largest semi-trailer manufacturer. UTMC has six manufacturing factories – five in various states within the United States and one in Mexico -- and a research and development facility in California.

HCEW and UTMC are headquartered in City of Industry, California. This is an onsite position.

Key Responsibilities

Gather business requirements from users and create functional requirements as necessary to support application design and enhancement activities
Work with development team to create technical design specifications and assist with development activities from a functional perspective
Develop and test system configuration, development, and enhancement activities
Assist with the development of training material and perform user training
Assist with the management of projects when no project managers are available
Act as a critical team member on implementation, enhancement, and business process improvement projects
Assist with the ownership of business system configuration components
Assist with process and functional design activities
Act as a liaison for the IT department on enterprise-wide projects
Collaborate with other IT teams such as management, infrastructure, and project management in order to deploy and deliver new and improved business systems

Qualifications

Bachelor's degree in business or technology with 2+ years business systems analyst experience preferred or 5+ years equivalent experience
D365 F&O ERP experience with a focus on Manufacturing, including production, costing, and finance
Proven experience with requirements gathering system design/implementation, system support, and user training a required
Clear and concise verbal and written communication skills
Results oriented/self-directed ability to drive change in unstructured environment
Excellent interpersonal skills “customer focus”
Experience in any or all the following a plus: Microsoft Products including MS Power BI/Power Apps, Office Suite, MS Projects, MS Dynamics D365 Finance & Operations, CE; .NET/C# development/implementation projects, SQL, DevOps
Must be willing to travel up to 20%

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Regularly exercises discretion and independent judgment.

Certifications, Licenses & Registrations

Microsoft AX/D365/CRM, ITIL, PMBOK, and/or PMI-PBA certification(s) a plus.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands and fingers to handle, feel or reach with hands and arms. The employe is occasionally required to stand and walk. The employee is occasionally required to lift 10 lbs up to 25 lbs. Specific vision abilities required for this job include close vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Compensation

Salary Range: $85,000 to $131,000 annually

Exempt Position

We offer medical, dental, vision, profit sharing, life insurance, voluntary spouse life insurance, voluntary dependent life insurance, FSA, DCA, long term disability, accident insurance and more!