JOB DESCRIPTION

Sales

Make sales calls to prospective and existing NAPA jobbers, NAPA DC’s, and end-users. Through the sales process, identify the customer’s needs and develop solutions in order to profitably grow sales.
Develop a regular sales call schedule to ensure that the needs and expectation of the customer is met.
Familiarize self with all products, including their application and preparation..
Develop sales presentations and promotions to facilitate growth in existing accounts and to open new accounts.
Assist customer in proper selection and application of product to develop expert relationships.
Work with Key Account Managers, NAPA and other relevant parties in the creation of sales presentations/promotions for customers.
Develop a strategy to grow sales & profits to new and existing customers and strive to meet them. Also, identify items or product categories that require specific attention in support of this strategy.
Identify sources of sales leads and follow through on these leads.
Maintain a discipline in pre-call planning daily and weekly activity to ensure time is maximized. Conduct sales calls accordingly.
Determine where customer is in the Automotive Finishes Sales Process and what steps are necessary to move the process along.

Obtain approval for product placement plans with appropriate people (e.g., end user, NAPA jobber, NAPA DC, etc.)
Assist distribution sales team in the selling of Company product lines to end-users to ensure demand for product as supplied through NAPA jobber and/or NAPA distribution center.
Access product/technical information to support customers’ application requirements.
Complete expense reports at least on a bi-weekly basis.
Understand servicing NAPA’s strengths and weaknesses and communicate effectively with staff members to ensure that commitments made are within the Company’s capabilities.
Identify potential opportunities/issues.
Handle customer complaints within lines of authority and manage process to resolution.
Identify ways to deepen the business relationship with your customers.
Enlist input from Key Account Managers on strategies and opportunities in marketplace.
Schedule periodic meetings with DC Management and Region Sales Manager and conduct these meetings in a proficient manner.
Collect and record reliable customer/territory information and estimate individual customer potential in to the NAPA Sales Planning (NSP) on-line application.
Conduct competitive product comparisons and identify current competitors’ strengths and weaknesses and determine NAPA’s competitive advantage.

Customer Service

Assist customer in setup and implementation of mixing systems.
Able to assist with NAPA returns, which would require lifting 50-60 pounds at a time.
Assist with opening new NAPA Store, when needed, which would require lifting 50-60 pounds on a recurring basis during any one day and up to 100 pounds on occasion.
Allow self to be readily accessible to customer for advice/assistance through use of the Company issued communication devices.
Communicate to customer current sales promotions, new product development, etc.
Build/manage relationships with existing and potential NAPA customers/personnel.
Identify potential problems and work through with sales support network.
Give immediate attention to customer comments and complaints and advise Region Sales Manager of such.
Address backorder issues as needed.
Support customer with technical, sales, and marketing assistance as needed.
Assist customer in determining inventory levels.
Assist in color verification and field color formulations.
Learn formal/informal networks of end user, NAPA jobber, NAPA DC, and manufacturers to know procurement flow.
Schedule periodic NAPA/end user sales/technical and product knowledge meetings and conduct these meetings in proficient manner.
Accompany and assist NAPA sales force in selling/marketing of automotive refinishing products.

Additional Duties

Conduct customer and market surveys.
Assist in servicing NAPA’s physical inventory.

RESPONSIBILITIES

QUALIFICATIONS

POSITION REQUIREMENTS

FORMAL EDUCATION:
Required:

High school education or equivalent required.

Preferred:

Prefer a bachelor’s in a business/marketing related field.
Prior sales experience in related industry preferred

KNOWLEDGE & EXPERIENCE:
Required:

Knowledge of product technology and product application usually obtained through one or more years experience in the Automotive Division or other Company position or related experience in the Automotive Refinishing Industry is preferred.
Must have working knowledge of Word, Excel and Power Point computer skills, and proficient with the use of general web-based applications.
Ability to work all scheduled hours as needed.
Employee must have a valid driver’s license and acceptable driving record from the State Motor Vehicle Bureau.
Employee must be licensed to operate vehicle in accordance with state law including commercial drivers license, if required.

Preferred:

Some sales experience in coatings or related field is preferred.

TRAVEL REQUIREMENTS: (TIME SPENT AWAY FROM HOME OR OTHER TYPICAL OFFICE LOCATION)

50%

EMPLOYER DESCRIPTION

Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.