Five9

Five9

Senior Applied Scientist – NLP

San Ramon, CA | $131K - $253K

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Company information

Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty.

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1,001-5,000 employees
Software, Information Technology, Cloud Computing, Telecommunications, Software as a Service (SaaS), Computer Hardware, Customer Relationship Management (CRM), Customer Service, Cloud Computing Services, Internet Software & Services
Public Company
Founded: 2001
Last round: Debt financing
Last round: US$ 30.0M
San Ramon, CA
Company Specialties:
Unified Cloud Platform, Contact Center Solutions, Call Center Software, Customer Experience, Customer Service, Sales and Support, Pre-Built CRM Integrations, Workforce Management, and Quality Management