Primary Purpose

This inside sales role is a mix of account management as the primary day-to-day contact within your assigned book of business and driving growth by uncovering new opportunities within the existing customer base. Because this is a remote role, you also get to work out of your house! It also means we do a ton of video calls so we can build relationships better internally – it’s way more fun than seeing a circle with someone’s initials, which is the alternative. You’ll also spend time getting to know your customers and working with them over the phone. Email is great for certain things (don’t worry, there’s a bunch of that as well), but real relationships and connection come from phone conversations. We serve the automotive industry including part stores, heavy duty dealers, mobile tool dealers, and paint, body and equipment shops. We carry over 150,000+ items (don’t worry, you do not have to learn them all) and there are opportunities to help your customers capture new business or grow your book of business in every interaction you have.

This role also includes frequent interaction and collaboration with the outside sales team and other departments. If you don’t like people or talking on the phone with customers, a customer-facing sales role is probably not for you. Successful execution of this role consists of exceeding your sales target for the year by taking care of your customers (do what you say you’re going to do and follow up accordingly) and being likable, humble, curious, and tenacious. Done successfully, the customers are happy and you’ve earned quite a lot from the sales incentive plan. We believe in empowerment and accountability as an organization. You are the CEO of your book of business and are ultimately the one responsible for the good stuff and when things go wrong. We take a team selling approach with our customers which means that your accounts will also be assigned to an outside sales representative who is trying to take care of and grow the accounts. Our best performing reps find ways to partner successfully with their inside or outside counterparts to delight our customers!

Major Responsibilities

Utilize the phone, digital, and remote selling tools to grow assigned sales book of business above yearly goal.
Manage the day-to-day activities and serve as the main point of contact for accounts within assigned book of business, including line conversion opportunities, quotes, orders, inventory requests, and general inquiries.
Develop deep and meaningful relationships with key accounts within assigned book of business and build relationships with multiple contacts within each key customer’s organization (including owners, purchasers, and sales personnel, etc).
Ability to utilize a consultative selling approach and sales process to uncover opportunities, handle customer objections/concerns, and determine appropriate solutions via the phone or other digital meeting tools.
Strategize with other internal stakeholders and outside sales team to develop and implement account penetration strategies with key customers to maximize sales.
Demonstrate our core values of tenacity, curiosity, likeability, and humility.

Skills/Knowledge Required

Intermediate skills with MS Office applications including Microsoft Word, Excel, PowerPoint, and Outlook required. MS Excel skills include basic data manipulation, downloads, sorting, and filtering.
Strong time management and organizational skills. Proven ability to effectively prioritize and manage multiple initiatives and tasks throughout your day using a planned daily cadence.
Ability to effectively communicate with internal and external customers, associates, and management including uncovering Voice of the Customer feedback.
Demonstrate an ability to work independently and manage time effectively. Self-motivated with high energy.

Education And Experience

Minimum two years of outside or inside sales experience preferred.
Bachelor’s degree or relevant business experience preferred.
Experience in the Automotive or Tools industry is preferred.
Knowledge of basic Supply Chain, Inventory, and/or Pricing concepts is preferred.

Location

Must live in the one of the following states: AL, AR, LA, MS, TN, TX

Notice to all applicants:Medco Tool is a drug-free workplace. Alcohol and drug misuse poses a threat to the health and safety of Medco Tool employees and to the security of the company's equipment and facilities. For these reasons, Medco Tool is committed to the elimination of drug and alcohol use and misuse in the workplace. Employees may be subject to drug screening if safety concerns arise or if reasonable suspicion is warranted

Notice to third-party agencies:Medco Tool does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruiting Agreement, Medco Tool will not consider or agree to payment for any referral compensation or recruiter fees. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Medco Tool explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Medco Tool.