CXG
Customer Success Manager - Luxury
New York, NY | $65K - $80K
- 201-500 employees
- Advertising, Digital Marketing, Software, Information Technology, Marketing, Technology, Consulting, IT Services, Computer Software, Telecommunications
- Privately Held
- Founded: 2006
- Dubai, Dubai
- Company Specialties:
Customer Experience, Luxury market experts, Learning and coaching luxury retail professionals, Market Research, Customer Insights, Employee Experience, Shopper Insights, Customer Feedback, CX transformation, CX Design, Premium retail audits, Omnichannel Customer Experience, CX consulting, CX research and analysis, Customer-centric culture, Customer experience innovation, VOC programs for luxury brands, Luxury retail coaching, Omnichannel Luxury experiences, Customer-centric culture training, Customer feedback management, and Customer experience tracking and optimization
Company information
CXG provides innovative solutions to enhance customer experience and improve the performance of premium and luxury brands. With expertise in the premium and luxury market and over 200 iconic brand partnerships, we support clients throughout their CX journey by providing insights and driving change. Our 4 practices - Customer Insights, Measurement, Consulting & Transformation, and the Academy - offer a comprehensive CX transformation framework. Founded in China in 2006, CXG has evolved into a global business with 12 offices in 70 countries across 4 continents and a team of over 200 professionals. Our growing network of customer experience experts, including evaluators, learning consultants, and strategic consultants, help brands elevate their experiences to provide a seamless and valuable customer journey. At CXG, we understand that customer needs are constantly evolving, and our solutions are designed to meet these changing needs. Our research, measurement, training, coaching, and consulting support are united under one proposition, making us a one-stop-shop for all your CX transformation needs. We are CXG.
