Job Details

Job Location

Headquarters - NEW YORK, NY

Position Type

Full Time

Education Level

4 Year Degree

Job Category

Banking

Description

JOB SUMMARY:

The Business Analyst will support the bank by analyzing business needs, identifying opportunities for improvement, and facilitating the implementation of effective solutions. This role involves collaboration with various stakeholders to ensure that business processes are efficient and aligned with the bank's objectives. The Business Analyst will ensure that requirements are accurately transcribed into user stories or business requirements templates and will help support the refinement and testing of product deliverables. This position also serves as a stepping stone to a Product Owner role, and will provide exposure to product development and management.

Responsibilities:

Requirements Gathering: Engage with stakeholders to gather and document business requirements, ensuring a clear understanding of their needs and translating them into actionable user stories or business requirements documents
Process Improvement: Assess business processes and requirements to recommend improvements to enhance efficiency, reduce costs, and improve service quality
Documentation: Create detailed documentation, including business requirements documents, user stories, acceptance criteria, and process flows
Stakeholder Communication: Facilitate communication between technical teams and business units to ensure alignment on product goals and deliverables
Training and Support: Provide training and support to end-users on new systems or processes, ensuring smooth adoption
Testing and Validation: Collaborate with QA teams to develop test plans and validate solutions
Regulatory Compliance: Ensure that all processes and solutions comply with banking regulations and standards

Qualifications

Knowledge, Skills, and Abilities:

Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Knowledge of banking operations, regulations, and compliance
Familiarity with Agile methodologies and product management frameworks
Experience with business process modeling tools
Certification in Business Analysis (e.g., CBAP) or Agile (e.g., Certified Scrum Product Owner) is a plus.

Education, Training, and Experience:

Bachelor’s degree in Finance, Business Administration, Information Technology, or a related field
3+ years of experience as a Business Analyst, preferably in the banking or financial services sector

Salary: $80,000-$105,000

"Base salary range does not include performance-based bonus and/or other benefits, where applicable. Actual base salary offer will vary based on skills and experience."

About Community Federal Savings Bank (CFSB)

Community Federal Savings Bank (CFSB) is a federally chartered bank founded in 2001 and headquartered in New York City. CFSB has focused on providing superior service and added value to clients though a solid understanding of relationship banking. We offer a full range of services, including loans, bill payments, card services, internet banking, and merchant processing.

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.