Description

Summary

The VP of Supply Chain will be responsible for overseeing and managing the end-to-end supply chain operations of the import logistics organization with a focus on strategic planning and execution to optimize supply chain processes, improve efficiency, and reduce cost. Oversees the organization's inventory, warehousing, distribution, transportation, planning and customer & consumer services functions as well as developing and implementing operational systems to monitor and control critical supply chain processes. This role is crucial for managing our supply chain and promoting a culture focused on delighting our customers and driving revenue and profitability.

This position is eligible to work out of any of the Keter North America sites.

Responsibilities

Develop and implement supply chain strategies that align with the company’s overall business objectives
Improve overall service level and relationships with customers by increasing product quality and on time in full, resulting in reduced penalties and charges from our customer base
Diagnose supply chain challenges, anticipating evolving areas of growth and ensuring prompt support for necessary system, process, and physical improvements
Develop S&OP processes between regions, including supply and production planning, financial reconciliation, and final sign off with focus on accuracy and punctuality to the demand signal
Develop and manage budgets for supply chain operations, ensuring cost control and financial efficiency
Improve response rate and feedback within the consumer service team
Design and implement a DTC logistics fulfilment model
Focus on import logistics to ensure efficient and cost-effective management of imported products by managing and reducing inventory levels of imported products
Establish and maintain strong relationships with suppliers and vendors to ensure reliable and cost-effective services
Lead and mentor supply chain teams, including managers and staff, to ensure effective and efficient operations
Oversee the implementation and use of supply chain technologies and systems to streamline operations and improve data accuracy
Proactively identify potential risks within the supply chain and develop strategies to mitigate those risks
Travel to the Savannah, GA distribution center as needed

Requirements

Competencies

Strong communication, presentation, and interpersonal skills
Attention to detail, diligence, and follow-through
Drives results by building dynamic KPIs to drive efficiency, operational decision-making, and improving customer satisfaction
Possesses a continuous improvement mindset that welcomes ongoing feedback
Skilled in being assertive and resolving conflicts by being able to maintain their position and to handle challenging interactions effectively

Qualifications/Experience

Bachelor’s degree in supply chain management, business administration, engineering, or a related field; master’s degree a plus
10+ years related experience in logistics, distribution, purchasing, or inventory functions
8+ years managerial experience
Deep understanding of the Supply Chain function and best practices
Track record of P&L ownership and driving operational cost improvements
Proficiency in negotiating contracts and agreements with suppliers and vendors
Familiarity with supply chain management software and technologies, such as ERP systems
Experience bridging cross-regional/trans-Atlantic teams, in order to ensure smooth communication and collaboration